Refund policy
Return & Refund Policy
At Flicka Cosmetica, customer satisfaction is our priority. Please read our return and refund policy carefully before placing an order.
Returns
Due to the personal nature of cosmetic and skincare products, we do not accept returns on opened, used, or damaged products after delivery.
Returns may be accepted only if:
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You received the wrong product.
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The product was damaged during shipping.
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The product is missing from your order.
To request a return, please contact us within 48 hours of delivery with your order number and clear photos/videos of the issue.
Refunds
Once your request is reviewed and approved, your refund will be processed within 5-7 business days.
Refunds will be issued to the original payment method used during checkout.
Non-Refundable Situations
Refunds will not be provided if:
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The product has been opened or used.
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You changed your mind after receiving the order.
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Incorrect shipping information was provided by the customer.
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The product results did not meet personal expectations.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, please email us at:
flickacosmeticaindia@gmail.com
within 48 hours of receiving your package.
Please include:
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Order Number
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Photos of the product
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Photos of the package received
Order Cancellation
Orders may be canceled before shipment. Once an order has been dispatched, it cannot be canceled.
Contact Us
For any questions regarding returns or refunds, contact us at:
Email: flickacosmeticaindia@gmail.com
Thank you for choosing Flicka Cosmetica.